Be a greener gardener and recycle your waste using our garden waste collection service. For just £20 per year we can collect your garden waste for you.
You can pay to receive garden waste collections by phoning 0191 278 7878 and asking for 'garden waste'. Once you have paid you will receive a sticker for your bin and a collection calendar. The payments will cover collections up to May 2015, no matter when you joined the scheme. It can take between 2 to 4 weeks to schedule and start collections.
We will write to current customers when a renewal is due before May 2014. Direct debit customers will be sent a new sticker and calendar. Customers who paid a one off amount last year will need to renew their subscription.
Frequently asked questions
What can I put in my brown bin?
When will garden waste be collected?
Check your bin day online. If you have recently joined the scheme we will write to you to confirm your new bin collection dates prior to them starting.
What if I move house within Newcastle - will I have to pay again?
No, if you move to an area that is included in the garden waste collection scheme you will receive the collection service at no extra cost for the remainder of the service period. You must take the bin when you move. For your convenience we can change your details when you contact us to update your council tax details.
What if I move out of the area?
Please contact our Council Tax Section to advise of your moving date. If applicable a refund will be arranged.
How do you know who has paid for the service?
You will be sent a sticker which you will need to stick to the lid of your bin. Our collection crews will have details of all residents who have paid for the service and will only empty bins with stickers on them.
How do I return an unwanted brown bin?
Arrange online for your brown bin to be removed or phone 0191 278 7878 (ask for 'garden waste').
Can I get assistance moving my bin?
If you already receive assistance to put out your green waste bin, you will automatically receive a assistance with your garden waste bin. If not, find out about the assisted lift service.
Buy recycled soil conditioner
Garden waste is taken to the council's composting facility at Sandhills, located near Walbottle. The resulting 'soil conditioner' compost can be purchased by the public. We can deliver one tonne of soil conditioner loose to Newcastle addresses for just £24 at a pre-agreed time to suit you.
Customers can also collect it bagged from Sandhills reception for £2.50 a 25kg bag (maximum 6 bags per/customer) or collect it loose from just £12 a tonne (you will need a strong trailer or open backed vehicle). We sometimes have woodchip in stock which we can deliver to Newcastle addresses. Please call for prices and stock levels.
Phone Sandhills on 0191 264 6958 to book a delivery or receive more information. Sandhills is located on Walbottle Road in Newburn, NE15 9RU (map location - opens in a new window).
You can contact the garden waste service by:
- Emailing email@example.com. Please provide your postal address when contacting us by email.
- Phoning 0191 278 7878 and asking for 'garden waste'.