If you report it – we can sort it!
Newcastle and Sunderland City Councils have joined together in a unique partnership to provide a 24 hour, 7 day a week helpline for local people.
Over half a million people in Newcastle and Sunderland will benefit from the new 0300 1000 101 Neighbourhood Helpline which started on 1 April 2008.
You can call the helpline to report a series of issues like noise nuisance, rubbish and litter or abandoned vehicles and a trained adviser will log all the information and report it to the relevant team to sort it out.
Not all services – like the removal of graffiti – are available 24 x 7 but the helpline allows people to report issues out of hours and the job will be picked up in working hours.
Call 0300 1000 101 to report:
Rubbish or litter
Abandoned vehicles
Dog fouling
Noise nuisance
Smoking in enclosed public places
Street lighting
Sale of alcohol to the under aged or drugs paraphernalia
Vandalism, graffiti and other deliberate damage to public property
The Neighbourhood Helpline is similar to the non-emergency hotline – 101 – but calls to 0300 1000 101 are for council services alone and not for police non-emergencies.
Anyone who has a police non-emergency should dial 08456 043 043.
Read more about the Neighbourhood Helpline here.